Membership Meeting Procedures

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Should our association adopt formal parliamentary rules for conducting its membership meetings?

Yes, Civil Code section 5000(a) requires it for membership meetings, but not for board or committee meetings. The purpose of having such rules is (1) to provide order so meetings can proceed in a business like manner, and (2) to provide a fair opportunity for everyone to participate. In addition, Civil Code section 5105 requires associations to adopt written rules governing the association’s election and voting procedures.

Should we always have a written agenda for membership meetings, and what should it contain?

You should provide a written agenda to show the order in which the business of the meeting will be conducted. A typical agenda would include the following items:

(1) call to order and verification of a quorum by the Chair;

(2) introduction of the Chair, board members, inspectors of election, special guests, and speakers, if any;

(3) election of directors with the counting and tabulation of the secret ballots by the inspectors of election;

(4) presentation of reports by directors, officers, and committees;

(5) adoption of any resolutions regarding tax and accounting issues;

(6) member comments or member forum;

(7) unfinished business from the previous meeting, if any;

(8) new business (which must be business members have a right to vote on);

(9) announcement of election and other voting results;

(10) adjournment.

In developing a procedure for holding our membership meetings, where should we start?

Start by reviewing your bylaws. Most contain rules on giving notice of meetings, proxies, quorums, voting rights, and electing directors. In some cases, the Corporations Code and the Davis-Stirling Act have rules which supersede your bylaws and in other cases the rules in the law are to be followed when the bylaws are silent. Following the require­ments in these documents and the parliamentary rules your association adopts, should enable you to conduct your meetings successfully.

Should the notice of the membership meeting contain anything more than the date, time, and place of the meeting?

Yes. The notice should be in writing, and should identify all matters the Board plans to present to the members for a vote. For special meetings, only the business identified in the notice of a special meeting may be brought up at the special meeting for a vote. Always consult your bylaws, the Davis-Stirling Act (Civil Code section 4000 et seq.) and the Corporations Code to verify notice requirements.

Must all voting use secret ballots?

Civil Code section 5100 requires associations to utilize a secret balloting method defined by the statute for all votes concerning assessments legally requiring a vote, election and removal of members of the Association Board of Directors, amendments to the governing documents, or the grant of exclusive use of common area property pursuant to Section 4600. These types of votes must be cast on a totally anonymous ballot inserted into a sealed envelope which is then inserted into another envelope and returned to the inspectors of election. Ballots pursuant to Civil Code section 5115 must be mailed by first-class mail or delivered to the association members, together with the double envelopes for the members to return their ballot, at least 30 days prior to the deadline for voting. For most other types of votes, ballots are required only if the bylaws make them mandatory.

For more routine matters, other less formal methods are appropriate. These include a voice vote (all say “aye”), a show of hands, a roll call vote (owners names are read from the list of owners), and unanimous consent (if there are no objections, the matter is approved).

We have previously appointed inspectors during our membership meetings to count votes. When is the best time to do this, and how do they know what to do with an improperly marked ballot or proxy?

Inspectors of election have broad powers under Civil Code sections 5110 and 5120, and Corp. Code 7614, including the power to determine who can vote, whether proxies are valid, and how a particular vote is cast. In addition, inspectors of election are vested with the responsibility to receive and maintain the ballots submitted by the members. Because inspectors must designate the location where the ballots are to be returned and maintained (Civil Code section 5125), associations should appoint inspectors prior to mailing a ballot to the owners and well in advance of the meeting or pending vote.

Inspectors of election use the requirements of Civil Code section 5100 et seq., other laws, and the association’s governing documents in reaching a determination concerning an election. For example, an outer envelope containing a secret ballot must legibly indicate the required identifying information. If the inspectors receive a ballot envelope that does not, the inspectors must decide whether to accept the ballot. For this reason, it is advisable for the inspectors to consider possible balloting defects prior to receiving the ballots and determine how to treat such defects uniformly, such as: “If the voting member can still be reasonably ascertained, then, the ballot should be counted even though not all of the identifying information is legible.” All rulings or decisions of the inspectors should be in writing and kept with the voting records, including reasons for invalidating a proxy or ballot.

Some of our members actually go door to door soliciting proxies from other members. Can they do this?

A proxy is a written authorization signed by a member which gives another member the power to vote on behalf of that member. The proxy is not to be used in lieu of a ballot. An association may accept these proxies if permitted or required by the bylaws of the association and if the proxies meet the requirements of Civil Code section 5130, other laws, and the association’s governing documents. However, associations are not required to prepare or distribute proxies pursuant to Civil Code section 5130. For this reason, the member wishing to authorize a proxy must ensure the proxy complies with all requirements to be valid. The inspectors of election will verify the proxies received by the association.

How do owners bring matters before the membership for voting or approval?

First, the matter must be one the members are entitled to decide. Then, unless the matter is one which requires the use of a secret ballot pursuant to Civil Code section 5100 et seq., parliamentary procedures provide four basic motions by which a member may bring an issue before the meeting. The first is called a “main motion.” It brings new business before the members for discussion and a vote. For example, “I move we adopt the tax resolution to allocate any excess association funds left over at the end of this fiscal year to next year’s budget.” The second is a “subsidiary motion” which changes or amends the pending main motion. For example, “I move we amend the motion to return excess association funds to the members.” The third is an “incidental motion,” one involving a procedural issue that concerns another pending motion or item of business. For example, “Point of Order. Did the notice of this special meeting state that a tax resolution would be presented for a vote?” The fourth is a “privileged motion,” one not concerning a pending motion but so important that it may interrupt anything else without debate. For example, “I move we recess until the Chair’s microphone is repaired.”

The election of directors is usually the most important business at our meetings. Are there any special rules regarding elections?

Civil Code section 5115 requires votes on the election or removal of directors to be conducted using a secret mailed ballot system modeled after the procedures used by California counties for ensuring confidentiality of absentee voter ballots. Most other requirements are found in the bylaws, such as whether to allow nominations from the floor, provide for cumulative voting, allow for proxies, and the like. If cumulative voting applies, you should explain it to avoid member confusion when filling out ballots. Counting of ballots must be conducted by inspectors of election in public at a properly noticed meeting of the members, or open meeting of the directors as permitted in the bylaws. The results of the election are reported to the board by inspectors of election and then recorded in the minutes of next board meeting. The tabulated results must also be publicized to all members within 15 days of the election.

Our membership meetings are often disrupted by owners who disregard the rules and want to vent their anger at the board of directors. How can we stop this behavior?

Associations face this periodically. First, to help alleviate the problem, consider appointing a committee to develop written rules for member behavior. Second, require persons who are going to speak in the homeowners forum to complete a form stating what topic they will address and limit the time each member can speak. Third, develop a written policy for handling disruptive members so the Chair knows exactly what to do. This would include warnings, recesses, speaking to the person in private, and even monetary penalties for disrupting the association’s business. Fourth, consider appointing a sergeant-at-arms if you have a member who has a special talent for dealing with unruly individuals. Fifth, the Chair can always threaten to or actually adjourn with the hope of bringing peer pressure on the disruptive member. Sixth and finally, being courteous, respectful, and professional can often be disarming, and a good method for enlisting the support of other members to assist in dealing with the disruptive individual.

Rules of Procedure, Codes of Conduct: Keeping it Civil & Getting Association Business Done

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By Jillian M. Wright, Esq.

Productive board meetings are productive business meetings. However, the issues handled by community association boards are not necessarily easy. Productivity can be sidelined by flaring tempers, controversy, interruptions and the challenges that come with addressing sensitive and sometimes complex matters. To successfully manage productivity and decorum issues that may occur at board meetings, a board should consider enacting procedural rules to govern meeting conduct. A board might also consider adopting a code of conduct applicable to directors and other association volunteers.

Rules of Procedure

While some associations’ governing documents specify a particular “order of business” or parliamentary procedure (e.g., Robert’s Rules of Order), most do not (and if they do, they are more likely prescribed for membership meetings, rather than board meetings). Thus, the majority of boards are left with little guidance on how to hold effective meetings which allow for efficient conduct of business and which also facilitate a healthy level of member input.

We recommend boards set forth standing procedures for meeting conduct. For example, establish  a “first, second, final warning” or similar system for admonishing those who interrupt board meetings,  set forth the process and criteria for recessing and adjourning unmanageable meetings, and set time periods and guidelines for member input. Such standing procedures for meeting conduct can help provide an atmosphere conducive to conducting business, preserving decorum, and facilitating member contribution.

It is, of course, still important to encourage member attendance and participation at meetings, so more members become interested and participate in community activities. Member participation mitigates accusations of a lack of board transparency and improves the board’s chances for achieving better long-term results for their community. However, the board must also be permitted to conduct business without unreasonable interference. Thus, owner participation should remain orderly and be limited to the portion of the meeting set aside for such participation, what we call “open homeowner forum.” An association is required by Civil Code §4925 to allow members to attend and speak at a board meeting.

 

Topics of Discussion

The Open Meeting Act restricts the ability of community association boards to take action on non-agenda items, albeit with certain limited exceptions. (Civil Code §4930) In certain respects, these restrictions can be helpful to boards challenged by meeting interruptions and by the temptation to engage in excessive dialogue with those in the “audience.”

However, items that are not on the board’s agenda often arise during the open homeowner forum. Civil Code §4930(b) allows the board to “briefly respond to statements made or questions posed” by members during open homeowner forum. Responses should be brief to inform the membership that the concern will or has been addressed by the board. If the board cannot address and/or decide on the issue at that meeting – either because of a lack of time or because it is not on the agenda – let them know of that constraint and inform them that the board will look into it in the future. Members want to feel heard and respected.

If the board’s response devolves into an argument or a back and forth with a member, inform the member that his or her time for comment has expired and that the board needs to attend to other board business. Board meetings for associations should be treated like board meetings at for-profit companies; it is a time to conduct business in a respectful and civil manner, not bicker about personal issues. This is difficult especially because members of a for-profit board do not have to live in a community together, a much more personal experience.

Codes of Conduct

Having a code of conduct for the board helps set forth expectations of board conduct, another way to help keep board meetings civil and efficient. While there is no statutory requirement for a director to execute a statement or agreement regarding ethics as a condition of serving on a board, many associations find such policies to be good general statements of what the board expects in terms of individual director performance. A code of conduct or code of ethics is something that could be used for both the board and members of an association’s volunteer committees. Professional and courteous treatment of fellow directors and of association management, employees (if any) and vendors is necessary to accomplish the business of the association, and to help protect the association and its directors from liability.

Codes of conduct can be helpful for things outside of board meetings as well. Codes of conduct vary in their exact content and level of detail, yet their provisions typically target three objectives: maintaining decorum, facilitating efficient business operations and fulfilling fiduciary duties. In addition to keeping meetings civil and accomplishing association business, the need for directors to fulfill their fiduciary duties must not be overlooked. Director duties of loyalty, confidentiality and fair dealing are owed by each director to the association as a whole and are assumed upon taking office as a director. Adopting and adhering to a code of conduct can thus help an association and its directors minimize potential liability.

Although the policies discussed above are operating rules, in that they apply generally to the management and operation of the association or the conduct of its business and affairs, they are not among the specified rules subject to the rulemaking procedures of Civil Code section 4360. Before adopting rules of procedure for board meetings or a code of conduct, a board should nevertheless consult with the association’s legal counsel to review its proposed rules and policies or to assist in drafting such rules and policies to suit the association’s particular needs and concerns.

Davis-Stirling 2014: Mapping the Changes to Association Governance

By: Susan M. Hawks McClintic, Esq.

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Davis-Stirling 2014 is here. Are you ready? While most of the changes to Davis-Stirling are merely reorganization with the language of many sections staying the same, there are some provisions that will change how a community association conducts business. The changes noted below range from notices of board meetings, voting on restated documents, and board member conflicts. Some of the changes may be seem small or not so different from what we’ve all been doing but remember, the devil is in the details!

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Insurance Claims: Proper Submission

By Jon H. Epsten, Esq.

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For those of you who have been involved in managing or sitting on a board of directors for a community association, you are aware that the association typically makes an insurance claim through its insurance agent. For many years, this has been an acceptable method for submission of insurance claims; however, there are pitfalls to making the claim directly to the insurance agent which could result in denial of an insurance claim or the insurance claim never being received by the insurance company. Here are some suggestions on how to properly tender an insurance claim to an insurance company.

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Age Restricted Communities

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What are the requirements at present for a community to be 55+?

For “stick built” housing (traditional, non-mobilehome housing) the community must satisfy both state and federal law on senior housing. Federal law requires three things: (1) that at least 80% of the occupied units be occupied by at least one person 55 years of age or older; (2) that the community publish and adhere to policies and procedures designed to effectuate the intent to provide housing for seniors; and, (3) that the community verify the ages of its occupants in accordance with regulations published by the Department of Housing and Urban Development (HUD). State law requires the community satisfy both a design element and a resident profile. The design element specifies the community must have a certain minimum number of units (depending on where the community is located), and that the development has been developed for, or substantially rehabilitated or renovated for senior use. The resident profile requires that residents be either seniors (55 or older), “qualified permanent residents,” permitted health care providers, or persons who were lawfully in residence on January 1, 1985. These requirements are slightly milder for communities located in Riverside County, and mobilehome communities of any description, wherever located in California, need only satisfy federal law.

Our 55+ community CC&Rs say residents must be “45 or older” and that persons under 18 may only visit for a limited period of time. Are these documents satisfactory?

These documents are not satisfactory. The CC&Rs must be amended to specify that all residents must be either 55, or qualified permanent residents, permitted health care providers, or those lawfully in residence on January 1, 1985. Sometimes it is extremely difficult to obtain the votes necessary to procure this type of amendment; HUD regulations indicate that the government, in investigating claims of familial status discrimination, will take into account any unsuccessful attempts to amend the governing documents, but some type of attempt must have been made. If the community simply enforces the existing documents to the extent permitted by state law, it would not satisfy federal law. The documents must be changed. Sometimes older communities have the habit of referring to themselves as “adult” communities. This practice must be discouraged, because federal regulations indicate that an “adult” community is not a senior community. It is appropriate to refer to the community as “senior,” “55+,” or “housing for older persons,” for example, but it is not appropriate to identify the community as “adult” in either the governing documents or signage.

One of our residents refuses to provide age verification. We are fairly sure she is over 55, but she won’t provide us with a copy of any document and she won’t sign anything attesting to her age. What can we do?

Federal regulations currently require age verification every two years. Residents should be required to provide copies of some proof of age, such as a driver’s license, birth certificate, passport, immigration documents, and so on. If a resident refuses to provide such proof, a member of the household over the age of 18 may certify on behalf of the resident who refuses, or in the alternative, another member of the community who has knowledge of the age of the resident may provide the proof. If none of these alternatives is possible, the association may have to resort to fining the resident in order to secure the proof.

Once the proof is obtained, the association need not force the applicant to produce the same proof thereafter (although incoming residents must provide proof). The evidence of residents’ ages may be kept in confidence, and is required to be produced only when HUD or a qualified fair housing organization undertakes an investigation of alleged discrimination.

Recently, a family with children under 18 moved into our senior community. We approached them and told them about our CC&Rs and they moved out. Their attorney told us we had violated their civil rights and that they could have sued. What can we do to protect ourselves in the future?

The most important protection is to assure that the community does indeed qualify for the senior housing exemptions provided in state and federal law. If so, the community would be insulated from liability for age or familial status discrimination. However, even if the community actually is entitled to enforce its age restrictions, that is no guarantee that the association and its board will not be sued in a misguided attempt to prove the association was wrong. In a case such as this, the best protection is full and adequate insurance coverage. You should check your “directors and officers liability” insurance policy to make sure it will provide a defense if the association and/or its directors are accused of age/familial status discrimination. Also, the federal law provides a “good faith” defense for individuals who seek to enforce a senior community’s age restrictions. In order to qualify for the defense, the association’s board needs to execute a statement under oath that the community qualifies for the defense, and the individual directors must be aware that the board has done so.

A family with children wants to move into our senior community. They claim that senior communities must “set aside” the 20% of the units which do not need to be occupied by seniors under federal law, for families with children. Are they right?

They are not right. First, the 20% is a “safe harbor”: under federal law, a senior community can have up to 20% of its units occupied by non-seniors and still not lose the federal exemption. But, to set aside 20% of the units for non-seniors would not demonstrate the intent to provide housing for seniors. Thus, according to federal regulations, the 20% may not be set aside for family housing. Furthermore, if the housing in question is also subject to state law (as is all senior housing except for mobilehomes), then 100% of its residents must satisfy the resident profile contained in the senior exemption.

One of our senior residents has a disabled child who is not yet 55. Our CC&Rs require non-senior residents to be 45 or a spouse or cohabitant of a senior, or to provide primary economic or physical support to a senior resident. This child doesn’t satisfy any of these requirements. Is the child entitled to stay?

The short answer is “yes.” Your CC&Rs reflect California law prior to 2001. In that year, the law was changed to provide that the disabled child or grandchild of a senior or other qualified permanent resident, who needs to reside with the senior or qualified permanent resident because of the disabling condition, illness or injury, is also a qualified permanent resident. If the disabling condition or illness ends, the senior community may force the removal of the child or grandchild on six months’ notice (provided the child/grandchild has not become 45 or otherwise qualified as a permanent resident in the interim).

We used to be senior, but we sort of abandoned our senior status when the laws changed. However, we believe we are still about 80% senior occupied. Can we convert back to senior?

This is a very difficult question. The 1999 federal regulations specifically permitted associations to discriminate until May 2000, to obtain the correct percentage of 55+ occupied homes; until May, 2000 that date, communities desiring to be senior could require that incoming residents be senior households. If by that date, however, the community had not achieved the requisite 80%, the community was required thereafter to abandon its attempts to become senior.

Recently, however, in Balvage et al. v. Ryderwood Improvement and Service Association, Inc., a federal court held that a Washington state residential community that had continuously operated as a retirement community for persons age 55 or older could qualify for federal 55+ status by establishing that it currently satisfies the exemption’s three statutory and regulatory criteria at the time of the alleged violation. The problem for California 55+ communities is that there are additional requirements, and that may limit the right of such communities to convert (or reconvert.) If you are considering the possibility of a transition to senior status, contact your attorney, since the circumstances permitting transition are specific to the location and history of the community.

Boarding & Rooming Houses: Potential Violations

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In a down economy, rentals flourish. What does this mean for community associations? It means that the likelihood a residence within the community is rented out instead of owner-occupied increases. As a result, we are seeing what appears to be an increase in boarding, rooming or “mini-dorm” houses in which tenants individually rent a bed or bedroom in a house with several other individual renters. The intent for the renter is to save money on renting only a room rather than an entire apartment or condominium, and the owner usually receives much greater total rental income since there are multiple tenants.[1]

If you discover a room-rental advertisement in the local classifieds for a property in your community, or you simply notice that a particular residence has several seemingly independent residents and/or an unusual number of vehicles, the owner of the residence may be violating the association’s governing documents. Some of the more common violations related to a mini-dorm or boarding house are as follows:

Potential Single-Family Use Violation

If an association’s CC&Rs require that residences be used for single-family purposes, a boarding house may be a violation of that rule. We say “may” because when addressing possible violations of the single-family use provision, an association must use caution. This is because sometimes unrelated people living together in a house as a “single-family” can be classified as a “family” under the law. The law does not allow an association to require that a “family” consist only of persons related by blood or marriage. This definition of family is considered discriminatory. In a San Diego case entitled, College Area Renters and Landlord Association v. City of San Diego (1996) 43 Cal.App.4th 677, the court considered a definition from the San Diego municipal code that defined a “family” as persons who jointly occupy and have equal access to all areas of a residence and who function together as an integrated economic unit – whether related or not. The court upheld this definition and did not consider it discriminatory. It is possible an association’s CC&Rs include a specific definition of “family” which should also be reviewed. If the residents rely on each other financially and live cohesively as an integrated unit, an association may not be able to claim that they violate the single-family provision of the CC&Rs.

Notably, case law has upheld a prohibition on renting out single rooms in a home. Colony Hill v. Ghamaty (2006) 143 Cal.App.4th 1156, upheld a judgment in favor of the association, finding that a homeowner’s serial rental of rooms in his condominium violated the association’s CC&Rs, which limited the home’s use to single-family dwelling purposes.

Whether related or not, certain facts will indicate a violation of the single-family restriction. Such facts may include an advertisement that each room is rented individually, an indication that each tenant is assigned a bedroom or bathroom or that the tenants are on separate leases, pay separate rents, and appear to live their own lives apart from one another. Another fundamental indication the tenants do not function as an integrated economic unit is if one tenant fails to pay his or her rent, only that tenant could get evicted, without regard to the other tenants.

Potential Residential Use Violation

Many CC&Rs require that residences be used only for residential purposes and prohibit commercial uses of the residences. While a boarding house is technically used as a “residence,” a violation of the restriction on commercial use may nevertheless exist if the owner advertises the rooms (and not the house) for rent or runs the residence more like a boarding house rather than a long-term, single-family rental.

Other Potential Violations

Some CC&Rs contain limitations on an owner’s ability to rent their residence. For example, an association’s CC&Rs may require that an owner rent or lease the entire lot or condominium. In this case, an owner is only permitted to lease an undivided interest in the entire lot or condominium, and not divided portions of the lot or condominium. If a tenant is prohibited from accessing any portion of the residence (i.e., the other tenants’ bedrooms and bathrooms), a violation of this type of restriction may exist. In addition, some cities require permits or licenses to run boarding or rooming houses. If a city requires a permit to run a boarding house, and the city has not issued a permit to run the boarding house, not only may the owner be in violation of the city ordinance, but he or she may also be in violation of any CC&R provisions requiring compliance with the law. This gives the association the added bonus of potential help from the city in addressing the violation.
In conclusion, determining: (1) whether a boarding or rooming house exists in a community; and, (2) whether the boarding or rooming house violates an association’s CC&Rs, is very fact-specific and should be analyzed on a case-by-case basis with regard to the specific restrictions in an association’s governing documents. In any potential boarding house situation, we recommend you have the association’s legal counsel determine whether satisfactory evidence exists to conclude that there is violation of the governing documents before the association proceeds with its enforcement procedures.

 


[1] Note, this article does not apply to addiction treatment facilities, sober housing, cooperative housing or other group-home housing protected under the Fair Housing Act.

Senior Living Communities: Top Ten Tips

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Senior Living Communities in California frequently face a host of unique challenges and difficulties that may be remedied relatively easily. We have compiled some of our top solutions to very common problems. As always, consult with your legal counsel prior to making any changes to your governing documents.

1) Age Verification

Problem: Often times, age restricted communities experience difficulties in securing up-to-date and accurate age verification of residents.

Solution: Obtain a handheld ID scanner. These inexpensive devices cost between $50.00 and $300.00 depending on sophistication and ease of use. These devices allow an individual to obtain a digital copy of a driver’s license or other document with ease. It is important for age restricted community associations to conduct age verification checks every two years to comply with federal law. Note that there are alternatives allowed by law when an owner refuses to provide verification (such as declarations under penalty of perjury).

2) Rules and Regulations

Problem: Many of our clients have board-adopted rules and regulations which contain language that specifically prohibits certain age groups from using recreational facilities, such as pools. While the Department of Fair Employment and Housing (DFEH) has not ruled specifically on whether this language is allowed, it may pose a problem if challenged.

Solution: Amend the rules and regulations to contain age-neutral language. For example, if your current rules read: “No children under age twelve allowed in the pool,” alter the language to read: “Individuals who are wearing diapers may not use the pool.” This type of language change may help the association avoid a DFEH complaint.

3) Escrow Demand

Problem: Brokers are selling lots or units within the Association without any regard for the age restricted status of the community and an underage homeowner who recently purchased a home in an age restricted community claims he was not aware of the age restrictions.

Solution: Include at the top of any escrow demand documentation language stating clearly: “Association is a 55+ Age Restricted Community.” Post signs to that effect on the common area. While homeowners are put on legal notice due to the CC&Rs, this clear language can help avoid any confusion.

4) The 80/20 Conundrum

Problem: New underage homeowner wants to move in claiming that federal law only requires 80% of the residents to be 55+.

Solution: Federal regulations make clear that the 80/20 rule does not mean that 20% of the units are set aside for non-seniors; in fact, that would be in violation of other federal requirements. Aggressively pursue violators of this rule as they could place your association’s age restricted status in jeopardy.

5) Sunshine Committees

Problem: Many of our clients have “Sunshine Committees” that take in small donations to pay for flowers, condolences and remembrances. These donations may be taxable income to the association.

Solution: Consult with your association’s CPA to ensure that the Sunshine Committee donations are being tracked and reported appropriately.

6) Permitted Health Care Residents

Problem: A 55+ resident is hospitalized and their underage Permitted Health Care Resident (PHCR) wishes to remain at the owner’s home while the resident is away.

Solution: Adopt clear guidelines defining when a PHCR may remain in the residence pursuant to Civil Code section 51.3(b)(7) (or 51.11(b)(7) for Riverside County). A PHCR is entitled to continue occupying the dwelling as a permitted resident if: (A) the senior citizen became absent from the dwelling due to hospitalization or other necessary medical treatment and expects to return to his or her residence within 90 days from the date the absence began; and, (B) the absent senior citizen or an authorized person acting for the senior citizen submits a written request to the owner, board of directors, or governing board stating that the senior citizen desires that the PHCR be allowed to remain in order to be present when the senior citizen returns to reside in the development. Upon submission of the written request, the owner, board of directors, or governing board shall have the discretion to allow a permitted health care resident to remain for a time period longer than 90 days from the date that the senior citizen’s absence began, if it appears that the senior citizen will return within a period of time not to exceed an additional 90 days.

7) Qualified Permanent Residents

Problem: One of the 55+ residents within the community lives with his spouse who is under 55, but older than 45. After the 55+ resident passes away, can the underage resident remain within the 55+ community?

Solution: Yes. A spouse of any age is a “Qualified Permanent Resident.” To avoid confusion, the board should include clear language within its rules defining “Qualified Permanent Residents” (QPRs). QPRs are individuals who may remain in the senior community after the 55+ resident dies if they meet certain criteria. QPRs must reside with the 55+ resident prior to death and be (a) at least 45; or, (b) a spouse or cohabitant of any age; or, (c) a person of any age providing primary physical or economic support for the 55+ resident. A QPR also means a disabled person or person with a disabling illness or injury who is a child or grandchild of the senior citizen or a qualified QPR, who needs to live with the senior citizen or QPR because of the disabling condition, illness, or injury. Please note that PHCRs may not be QPRs. Remember, these rules and the rules relating to PHCRs may not apply to senior mobilehome communities. If your housing consists of mobilehomes you should confer with counsel.

8) Reasonable Modifications

Problem: When a resident submits a reasonable modification request to the Association, there is significant delay between the application and approval.

Solution: Adopt clear guidelines with step by step instructions detailing exactly how a resident needs to request a reasonable modification. Provide the requesting party with a form allowing the resident to describe three items: 1) verification of the disability; 2) the needed modification; and, 3) documentation showing the relationship between the disability and the need for the requested modification. The verification of the disability can be provided in several ways, such as a doctor’s note or handicap placard; if the disability is obvious, the board should not seek additional verification. Even if the disability is obvious, the board can request for documentation showing the relationship between the disability and the modification. If the disability is verified and the modification is necessary to afford the resident an equal opportunity to use the dwelling or common areas, the board should evaluate the request on a case by case basis to determine whether the modification is reasonable. Remember, in nearly every case, the applicant, not the association, pays for the modification since the Association is not normally subject to the ADA. When in doubt, contact your legal counsel for advice.

9) Rules Enforcement

Problem: The association has easy to understand rules and regulations, but fails to enforce them consistently.

Solution: Once the association has clear rules and regulations, the board should draft an enforcement policy. These policies lay out clear guidelines for notices, hearings, fines and further legal action. A clear framework will create clear boundaries and ensure the rules and regulations are enforced equally.

10) Underage Tenants

Problem: Homeowners lease out their lots or units and rent to underage individuals, thus potentially jeopardizing the association’s age restricted status.

Solution: Adopt rules or amend the CC&Rs to require every owner who leases his or her property to include age restriction language within the leases. Further, require these homeowners to provide the board with a copy of the lease and age verification of the tenants within a specified period of time after rental. Associations with transponder-operated access to recreational facilities may be able to deactivate the tenants’ transponders after a hearing, in cases of violation.

Pool Sign Requirements Apply to Community Associations

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In late 2012, the California Building Code was amended, effective immediately, altering the sign requirements for pools. Various Departments of Health have failed to give clear and concise guidance on when these signs must be updated and/or added. It appears that enforcement may vary county by county. The conservative approach is to change your signs. If a community association does not update its signs, it will likely be asked to update them at the next inspection or receive a fine depending on the county. Below, you will find a partial list of the signage currently required by law. Each sign listed below is accompanied by the relevant Building Code section. Please review the list and make sure your pool facilities have each of the following signs!

  • “NO DIVING.” Signs shall be posted in conspicuous places and shall state, “NO DIVING” at pools with a maximum water depth of 6 feet or less. (Section 3120B.3)
  • “NO LIFEGUARD ON DUTY.” Where no lifeguard service is provided, a warning sign shall be posted stating, “WARNING: NO LIFEGUARD ON DUTY.” The sign also shall state in letters at least 1 inch (25 mm) high, “Children should not use pool without adult supervision.” (Section 3120B.4)
  • ARTIFICIAL RESPIRATION AND CPR SIGN. An illustrated diagram with text at least ¼ inch (6 mm) high of artificial respiration and CPR procedures shall be posted. (section 3120B.5)
  • EMERGENCY SERVICES SIGN. The emergency telephone number 911, the number of the nearest emergency services and the name and street address of the pool facility shall be posted. (Section 3120B.6)
  • “EMERGENCY SHUT OFF SWITCH.” In letters at least one inch (25 mm) high, a sign shall be posted at the spa emergency shut off switch stating “EMERGENCY SHUT OFF SWITCH.” (Section 3120B.8)
  • “KEEP CLOSED.” Keep closed. A sign shall be posted on the exterior side of gates and doors leading into the pool enclosure area stating, “KEEP CLOSED.” (Section 3120B.10)
  • DIARRHEA. A sign in letters at least 1 inch (25 mm) high and in a language or diagram that is clearly stated shall be posted at the entrance area of a public pool which states that persons having currently active diarrhea or who have had active diarrhea within the previous 14 days shall not be allowed to enter the pool water. (Section 3120B.11)
  • WAVE POOLS. A sign in letters at least 1 inch (25 mm) high shall be posted that describes the requirements for wave pools as described in section 115952, Health and Safety Code. (Section 3120B.12)
  • “CAUTION: WATER IS RECIRCULATED. DO NOT DRINK.” For community associations that use reclaimed water for irrigation or landscaping, a sign shall be posted at each spray ground and be visible from any part of the spray ground that states, “CAUTION: WATER IS RECIRCULATED. DO NOT DRINK.” (Section 3120B.13)
  • “EXIT.” Where automatic gaseous chlorine chemical feeders are used, a sign shall be posted at the pool area entrance which shows in a diagrammatic form an emergency evacuation procedure. Designated emergency exits shall be marked “EXIT.” (Section 3120B.14)
  • “TURN ON BEFORE ENTERING.” Where automatic gaseous chemical feeders are used, a sign shall be posted at the switch to the light and ventilation system for the gaseous chemical feeder room stating, “TURN ON BEFORE ENTERING,” or as otherwise required by the California Fire Code or the California Electrical Code. (Section 3120B.16)
  • POOL USER CAPACITY SIGN. A sign shall indicate the maximum number of pool users permitted for each pool. Note, this varies based on size. (Section 3120B.2)
  • “NO USE OF POOL ALLOWED AFTER DARK.” Where pools were constructed for which lighting was not required, a sign shall be posted at each pool entrance on the outside of the gate(s) stating, “NO USE OF POOL ALLOWED AFTER DARK.” (Section 3120B.9)
  • EQUIPMENT RELATED SIGNS. There are a variety of equipment related signs, too lengthy to mention here.

This list is not exhaustive, it merely highlights certain changes.[1]Contact your local licensed and insured pool contractor for more information.

 


[1] The new pool sign regulations in the California Building Code (Title 24) were adopted by the California Department of Public Health (CDPH) effective September 1, 2012, and are numbered beginning with Section 3120B.1. See the following CDPH web page for links to the final regulations, including additional sign requirements:

Email Do’s and Don’ts for Community Associations

(2023 Update)

By Mary M. Howell, Esq.

Many of you already have a copy of an earlier version of this article, contained in our firm’s “How to Be a Good Director” handbook.  Recently a California Court of Appeals issued a ruling (LNSU#1, LLC  et al. v. Alta Del Mar Coastal Collection Community Association (2023) 94 CA5th 1050 which overrides most of the restrictions on email communications between directors.  While there is always a chance that another court, or the California legislature, may change the ground rules yet again, for the moment there is good news.

In the Alta Del Mar case, several homeowners attacked various actions of the board, including the board’s practice of discussing board business outside of meetings by means of emails.  The trial court sided with the association, and the appellate court agreed.

The evidence showed that the board members discussed via email how they planned to rule on plaintiffs’ landscaping applications, agendas, alleged violations of the governing documents, criticisms of homeowners, and enforcement proposals.  After wading through the homeowners’ other claims of errors,[1] the court concluded the email exchanges did NOT violate the Davis-Stirling Open Meetings Act:

[W]e conclude a “board meeting” as defined by [Civil Code] section 4090, subdivision (a), means a gather of a quorum of the directors of a board of a homeowners association at the same time and in the same physical [emphasis added] for the purpose of transacting any matter of association business that is within the board’s purview…We think it is clear from the words chosen that in enacting section 4090, subdivision (a) the Legislature had in mind the traditional board meeting of a homeowners association, i.e., one where the directors gather in the same room with homeowners to talk about and to act on matters of association business.  Hence, by sending e-mails to one another through cyberspace, often hours or days apart and from different homes and offices, the Association’s directors did not simultaneous gather in one location to transact board business, and therefore they did not conduct a “board meeting” within the meaning of [the statute]…

The court expressly rejected reading the OMA as though it were part of the Brown Act:  “Had the Legislature intended to prohibit [discussions of board business outside of a noticed meeting], it knew how to do so.”

Are there problems with the court’s decision?  Possibly.  The court focused entirely on the portion of section 4090 which says a board meeting occurs when a quorum of board members meet “at the same time and place” rather than the following portion which defines a meeting’s purposes to include “hear, discuss or deliberate” on board business.  Further, the Court read section 4910(b), which precludes the board from holding meetings via email (except in emergencies), as proof that the Legislature did not consider such email confabs to constitute meetings: this is a strained conclusion, since section 4910 taken as a whole, clearly contemplated board members attempting to meet via email, and attempted to make clear such a “meeting” was not permissible.

Where does that leave us today, 2023?  By virtue of the Alta Del Mar decision, there is a defense to the charge that “hear[ing], discuss[ing], and deliberat[ing]” on board business by email violates the Open Meetings Act.

Nevertheless, we urge caution in using emails for association business for the following reasons:

    1. This endorsement of email communications could be gone very quickly if the Legislature steps in to clarify its intent to proscribe email discussions of board business.
    2. Email communications all too often encourage an informality of exchange, which in turn, sadly seems to lead to badmouthing owners. Do not assume that because email communications might not violate the Open Meetings Act that those very emails are privileged or confidential: they are not (unless directed to counsel in eliciting legal advice) and the discovery process in litigation nearly always hones in on email exchanges at an early moment.  Remember too there are other causes of action a homeowner might have, unrelated to the Davis-Stirling Act, which can arise from badmouthing an owner via email (g., unlawful discrimination/discriminatory animus, defamation, invasion of privacy.)  Remember:  What you write today is tomorrow’s Exhibit A.”
    3. Think twice before you press “send”. And think several more times before you hit “reply to all” as you may inadvertently send that email to homeowners in the chain before the board members began to discuss the issue amongst themselves.
    4. Even if you CAN do it, SHOULD you discuss board business via email? Isn’t the whole intent of the Open Meetings Act that the bulk of association business be carried on in the open, so much as possible?  Certainly, discussions of agendas, date, time and place of meetings, and dissemination of necessary new information would appear to be (both before and after the Alta Del Mar decision) appropriate, wisdom dictates that the less a director uses email to discuss board business, homeowner personalities and conflicts, vendor qualifications and the like, the better.

[1]  The homeowners raised other issues as to which an appellate decision would have been helpful—handling decisions which should have been made in open session material in executive session, whether multiple violations of the same portion of Davis-Stirling merited multiple fines, or not, the consequences of failure to take minutes of an executive session—but for procedural reasons, the appellate court did not issue opinions on these

Email Policies for Community Associations

By: Pejman Kharrazian, Esq.

Martin Lomansey, an early twentieth century political boss from Boston, is credited with giving the following warning to young politicians — “Never write if you can speak; never speak if you can nod; never nod if you can wink. 

When emailing, it is not often we consider what consequences putting our thoughts into writing and pressing “send” will have down the road. The same traits that make email so appealing – the speed and ease of communication – can also expose pitfalls. These potential issues can be even more important when you serve as a volunteer in your association.

As a general rule for email, save discussions for board meetings (less is more) and email as if your mom is watching over your shoulder (watch what you say). Beyond these common sense warnings regarding brevity and discretion, the following discussion highlights a few issues surrounding email communications in community associations. These issues should be considered when creating or revising an email policy for your association, which is considered good practice.

Emails can be Discoverable

Emails can be discoverable in a litigation context, meaning if the association is involved in litigation, emails sent by directors, officers, committee members, and other volunteers can be sought out by the opposing side. Even outside of litigation, certain emails may be subject to a request for production under Civil Code section 5205, which allows members of the association to make document requests for association books and records.[1] In either scenario, the contents of your email communications, as an association volunteer, could essentially become public.

Separate Email Account for Association Communications

If you serve as a volunteer in your association, then you should have a separate email account for your volunteer role (i.e., [email protected]). Such an account is quite easy to set up and it’s free. Many providers offer free cloud based email accounts that include storage on the cloud for your emails and the ability to sync the email account to your tablet or smartphone so you don’t have to log into a computer separately to gain access (gmail, yahoo and ymail are a few such providers).

Having a separate account helps keep a bright line separation between your communications as an association volunteer and your work or personal communications. This separation is important because if your emails become the subject of a discovery request, it will prevent you from having to sift through and separate association communications from other communications. The separation also helps you realize which hat you are wearing when communicating, which helps keep your association communications thoughtful, brief and professional and lets the recipient know the capacity in which you write them.

Further, litigants have the ability to subpoena an employer for access to your work email if they suspect you were using a work account to conduct association business. This can be problematic because an employer may not take the time to separate out association only emails and may simply produce all emails sent by you on your work account. Not to mention, your employer will likely not be thrilled to receive the subpoena and find you were using a work account for non-work communications!

Cloud Based Services

One caveat to the cloud based services such as gmail, is that they too can be subpoenaed and often are for production of emails during litigation. Therefore, if you do set up a separate association volunteer email address through a free cloud based provider, you must still keep in mind that what you say in an email can be shown to the membership, broadcast to the public or published to a jury down the road.

Shared Email Accounts and Shared Communications

It is also not a good practice to have a shared email account with a spouse or significant other (i.e., [email protected]). Certain privileges that may prevent the discovery of an email communication can be waived or defeated because of the joint nature of an email account. In a scenario where one spouse is a board officer and the other is not, a confidential communication meant for the board officer could become discoverable where it otherwise would not. For the same reason it is not wise to forward or share association emails with third parties.

Use of Email for Association Communications

Finally, when you are communicating over email in your capacity as an association volunteer, everything you say can be construed as being on behalf of the board as a whole. If asked a specific question by a member, use caution when answering and in most cases it is best to direct the member to discuss their issue at the open forum of the next board meeting.

Also, as discussed in other articles (See Email Do’s and Don’ts for Community Associations), except for some very narrow exceptions, email meetings are not allowed.

Conclusion

Next time you are about to press “send” consider the potential impact of your email communication. Remember that when it comes to email, less is more and watch what you say. It is a best practice for your association to have an approved email policy for the board and volunteers setting forth guidelines for procedural items such as the establishment of separate email accounts and for the use of email for association communications such as communications by an individual board member to a member.

 


[1]   Document requests under Civil Code section 5205 have tight deadlines (as little as 10 days). If you receive one contact your association’s legal counsel immediately.