A Cautionary Tale: The Repercussions of a Board Refusing to Follow Expert Advice

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A Cautionary Tale: The Repercussions of
a Board Refusing to Follow Expert Advice

The Ridley v. Rancho Palma Grande Homeowners Association case is a story of common area maintenance gone wrong. There are several lessons to be learned from Ridley.
 
Plaintiff homeowners Doug Ridley and Sherry Shen owned a condominium unit within Rancho Palma Grande Homeowners Association. In 2018, the unit’s tenants reported flooding in the crawlspace beneath the unit. Various professionals informed the association that the leak may have been emanating from an abandoned well under the crawlspace (the land on which the association was built was previously a farm): a plumber, the city of Santa Clara, the Santa Clara Valley Water District, several drilling contractors, and an engineer. The association’s law firm advised the association to take “all steps … to avoid further damages from the water flow under the unit” because of the “exponential costs involved if not properly addressed.” A water restoration consultant also recommended that the association dry out the crawlspace to reduce the risk of mold developing in the homeowners’ unit.
 
Unfortunately, the association ignored this advice. Despite admitting in initial communications that there was a suspected well underneath the crawlspace, the association subsequently reversed course. Instead of attempting to find and destroy the suspected well, the association decided to pursue the less costly option of installing a French drain within the crawlspace. The association also hired a new attorney, who sent the city and water district a letter, which the court later described as part of a pattern of “falsehood” and “deception,” claiming the water intrusion was a one-time event caused by a high groundwater table under the condominium complex rather than an abandoned well. The association’s board president forwarded the attorney’s letter to the plaintiff homeowners and asserted there likely was not an abandoned well or mold within the Unit. The board president admitted later during trial that many of his statements were false.
 
In March 2019, two months after the association claimed the flooding was a one-time event, the crawlspace flooded again. The association continued to insist the flooding was due to a high groundwater table rather than an abandoned well. In September, an engineer discovered a sinkhole in the crawlspace. The city prohibited occupation of the unit and ordered the association to correct the issue. However, rather than searching for the suspected well, the association decided to pour concrete on top of the sinkhole. Workers hired by the association to do so cut a hole in the floor of the unit and began removing soil. After about two hours, the workers found the abandoned well. The workers were not told ahead of time there might be a well underneath the soil they were removing, which the trial court later found put the workers at physical risk.
 
Tests indicated mold in the homeowners’ unit by June 2019, and a consultant recommended drying out the crawlspace. However, by the time of trial in 2023, the mold still had not been fully remediated.
 
The homeowners sued the association and the board president. The trial court found in favor of the plaintiff homeowners on all claims. The trial court awarded plaintiffs damages for restoration costs, lost rent, utility, and emotional distress. Additionally, finding the defendant association and board presidents’ conduct “despicable,” the trial court awarded plaintiffs $275,000 in punitive damages. The trial court additionally issued an injunction ordering the association to perform specified work on the crawlspace and the unit. The defendants appealed the injunction.
 
The appellate court took the defendants to task in a blistering decision. The appellate court found the association failed to conduct a reasonable investigation of the water intrusion, failed to act in good faith, and acted without regard to the health and safety of others. The appellate court additionally affirmed the trial court’s finding that the association was grossly negligent. The appellate court affirmed the injunction on that basis and awarded the plaintiff homeowners their costs on appeal.
 
Associations facing common area maintenance conundrums should consult (and listen to!) their community association counsel.
 
What are the Lessons We Can Learn from Ridley?

Listen to your experts! The defendant association in Ridley ignored multiple experts who indicated there was likely an abandoned well underneath the crawlspace. The association even fired the lawyer who advised the association to address the issue promptly. The association’s decision to ignore that advice did not make the well disappear. Instead, the unaddressed maintenance only resulted in additional time, expense, and liability for the association.

Associations have a duty to investigate common area maintenance issues in a reasonably timely fashion. That duty is typically triggered when the board becomes aware of a common area maintenance issue requiring attention. In Ridley, the association failed to fully remediate the mold in the unit by the time of trial in 2023, five years after the water intrusion first occurred. The association also otherwise delayed investigating and undertaking necessary repairs and faced liability on that basis.

Integrity is important. The court saved its most blistering commentary for the association’s pattern of “falsehood” and “deception,” specifically finding that the association withheld crucial information from its own experts, hired workers, membership, and the plaintiff homeowners regarding the source of the water intrusion. The plaintiffs were also awarded hefty punitive damages as a result of the defendant association and board president’s “despicable” behavior. Associations’ duty to turn over documents to homeowners, as well as associations’ common area maintenance obligations, are nuanced legal topics. However, associations cannot mislead or misstate facts with impunity. Honesty is the best, and really only, policy

Woodbridge and Bird Rock: Two 2025 Cases with Major Association Implications

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Woodbridge and Bird Rock: Two 2025 Cases with Major Association Implications

 
A number of California court cases were decided in 2025 that managers and their boards should be aware of.  Among these cases are 11640 Woodbridge Condominium Homeowners’ Assn. v. Farmers Ins. Exchange (“Woodbridge”) and Bird Rock Home Mortgage, LLC v. Breaking Ground, LP (“Bird Rock”).
 
Woodbridge
In Woodbridge, the association hired a contractor to replace the complex’s roof. While approximately 80% of the roof membrane was removed, a rainstorm hit, damaging the exposed insulation and plywood, and allowing water to enter some of the units. The roofer subsequently removed and replaced the damaged insulation and plywood, added a layer of base paper and base felt, and hot-mopped and tarred most of the roof.  The roofer also covered the roof with tarps in anticipation of another rainstorm. The second rainstorm dislodged the tarps, and rainwater penetrated the exposed felt layer and entered all of the units.
 
The Association had an “all risks” policy with Farmers Insurance Exchange (“Farmers”).  The association tendered a claim to Farmers for both the water damage to the units and the roofing work after the first storm and again after the second storm.
 
Farmers hired an expert to inspect the roof.  The expert opined that the tarps that had been used were too small and that the roofer had violated industry standards by removing 80% of the roof at the same time.
 
Farmers denied the associations’ claims, citing the “water damage” and “faulty workmanship” exclusions contained in the policy.
 
The association sued Farmers for breach of contract and breach of the implied covenant of good faith and fair dealing (i.e., for the bad faith denial of the claim).  The association also sued the contractor.
 
The Superior Court granted summary judgment in favor of Farmers (i.e., the court ruled in favor of Farmers based on motion papers, before the trial), concluding that the association’s losses were not covered under the policy because of the water damage and faulty workmanship exclusions contained therein. The association appealed the court’s decision.
 
The California Court of Appeal (“Court”) reviewed the case and reversed the ruling on the summary judgment motion.
 
The Court held that there was always a roof on the building because “roof” was not a defined term in the policy, and only certain layers of roofing material had been removed when the damage occurred; so the rain damage was covered. Accordingly, the water exclusion did not bar coverage.
As to the “faulty workmanship” exclusion, the Court found the term to be ambiguous because it could refer to faulty or negligent work and/or a faulty or negligent process. Accordingly, the Court found that coverage was not unambiguously excluded and, therefore, there were triable issues of material fact.
 
Because the Court found that there was a reasonable interpretation of the policy language under which the association had coverage, the Court reversed the summary judgment and sent the case back to the original trial judge so that a full trial could be conducted.
 
Prior to Woodbridge, there has only been one “all-risk” insurance case decided in California arising out of damage during roof repairs (Diep v. California Fair Plan Assn.). In the Diep case, the insurance company prevailed on summary judgment. The Court looked at the Diep case, but also looked to other states’ decisions on all-risk insurance coverage. Ultimately, the Court decided to follow the cases from New York, New Jersey, and Oregon.
 
This case is under review by the California Supreme Court, so the outcome of this case could change.
 
What are the key takeaways from this case?  You should tender insurance claims early and often, as it is not always easy to tell whether there might be coverage.  Your boards should also hire qualified experts to advise them on matters that are of great importance to their associations, including experts on evaluating denied insurance claims.
 
Bird Rock
In Bird Rock, homeowners defaulted on the payment of their assessments, leading the association’s trustee to record a lien and initiate a foreclosure sale under the Davis-Stirling Common Interest Development Act and the association’s CC&Rs.  At the initial trustee’s sale, Bird Rock Home Mortgage, LLC (“BRHM”) submitted the highest bid and tendered payment.  However, the trustee kept the bidding open after the sale pursuant to Civil Code § 2924m, which extends the bidding period for up to 45 days for certain residential foreclosure sales to allow “eligible bidders” to match or exceed the highest bid.  During this extended period, Breaking Ground, LP (“BGLP”) (an eligible bidder through its nonprofit partner) submitted a larger bid and received the trustee’s deed.
 
BRHM sued, arguing that Civil Code § 2924m does not apply to association lien foreclosures because such liens are not “mortgages” or “deeds of trust” under the statute.
 
The trial court ruled against BRHM, and BRHM appealed.
 
The California Court of Appeal affirmed the trial court’s holding, finding that the association’s CC&Rs, which created a contractual lien for unpaid assessments enforceable via nonjudicial foreclosure under Civil Code § 2924 et seq., met the statutory definition of a “mortgage” as a security interest in property for performance of an obligation (e.g., the payment of assessments), regardless of whether such liens constitute traditional home loans.
 
What are the key takeaways from this case?  Assessment liens can be treated as mortgages for foreclosure purposes if the CC&Rs grant the association the power to lien for unpaid assessments and the power to sell the separate interest to enforce the lien.  Winning bids at association foreclosure sales may not be final for up to 45 days.  The commencement of the 90-day redemption period will be delayed if the bidding period is extended. The initial high bid may not determine the final sale proceeds if the bidding period is extended.
 
Practice Tips:
 
  • Obtain and keep a complete copy of your associations’ insurance policies, including any exclusions and riders so they are readily available for review.
  • When tendering a claim, be sure you are complying with all requirements imposed under the policy for tendering claims.  Tender the claim in writing and retain a copy for the association’s records.
  • Because the laws pertaining to assessment collection are continually evolving and the potential liability for violating these laws can be significant, your boards should not attempt to perform any assessment collection activities themselves beyond conducting the votes needed to lien and foreclose against delinquent properties.

Construction Defects: Modern Construction Disputes Need a Multi-Disciplinary Legal Team

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Methods of Building have Undergone a Revolution

In recent years, residential developers have begun to employ commercial construction techniques in the development of residential buildings. These techniques include the use of concrete and steel mid-rise and high-rise tower construction with exterior building envelope components known as curtain walls, window walls, exterior insulation and finish system (EIFS) foam cladding. These innovative and complex design and construction processes present new problems for homeowner associations faced with construction defects.

Remediation of Post-modern Construction

The highly technical processes and complicated structural components used in modern commercial construction are a challenge even to those with industry experience. Previously, only sophisticated commercial building owners had to concern themselves with the remediation of construction defect damage in such buildings. Now homeowner associations are faced with this same responsibility.

Our Multi-Disciplinary Team Offers Special Expertise

Epsten has represented clients in complex construction defect litigation for more than 28 years, recovering more than $275 million. Using a multi-disciplinary team of attorneys and construction industry experts, we have successfully tackled such problems as water intrusion through the building envelope (including roofs, walls, and plaza decks), and defects in the mechanical, electrical or structural components of condominium towers. These are all serious problems.

Post-Litigation: Now the Association Must Chart Unknown Waters

Some law firms are so narrow in the scope of services they offer that after a judgment or financial settlement, the association can be left with a sum of money, a list of problems, and no idea where to begin the reconstruction or repair process. Not so, for clients of Epsten. Our attorneys are also very knowledgeable about the business side of construction transactions. This knowledge is not only helpful during litigation, it becomes critical once the association receives a judgment or financial settlement.

Repairs and Reconstruction: More Daunting Tasks for the Association

Large-scale repair or reconstruction projects are complicated. Enormous sums of money are either well-spent on appropriate remedial solutions, or wasted on the wrong scope of work, the wrong contractors, or the wrong construction techniques.

Epsten can help the association through the entire process. We will assist the board by working with a team of properly qualified reconstruction and repair consultants who will advise the association on how best to control the major elements of their repair or reconstruction program: time, cost, and quality. Once the repair or reconstruction needs are prioritized and the scope of work defined, we will assist in the preparation of construction contracts that are comprehensive and best serve the interests of the association. If we have served as the litigation team, we will be familiar with the construction defects impacting the association and will be in the best position to help the board avoid any construction-related problems that could thwart a successful rebuilding program.